Order & Shipping
- When will my pre-order ship?
- What is the difference between Priority shipping service and Standard shipping service?
- What should I do if my parcel was been returned to the warehouse?
- Can I redirect my order to a different address if my order has already shipped?
- What should I verify before I sign for the parcel?
- Do I need to pay customs or import charges for my order?
- What should I do if my parcel was damaged upon delivery?
- What should I do if my tracking has not been updated for an extended period of time?
- What happens if I'm charged twice?
- How can I obtain a receipt or invoice?
- When will I be charged for my order?
- What is a CVV number and where can I find it?
- What do I do when my online transaction fails?
- What payment methods do you accept?
- How come my credit card payment isn't going through?
- What should I do if I get a payment error?
