Will rooting or unlocking the bootloader void my warranty?
The technical process of rooting or unlocking the bootloader does void the warranty of a imoo device. Meanwhile we strongly suggest for you to only...
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Can I purchase specific parts for my device?
Unfortunately, we do not sell specific parts.
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Can I purchase add-ons during the repair process?
Our repair services are strictly limited to repairing or replacing your device. We will not be able to make any hardware changes to your device.
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If I return my device, do I have to pay for shipping?
In the DOA case, we will generate a waybill code, you just need to ship out your product with the code and do not need to pay for the shipping fee....
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What should I do if I received a broken phone?
Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience. Return/Replacement Process: 1....
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