Shipping Policy

Shipping Policy

Orders are shipped within 2 business days of payment. Orders made during promotional periods and special events may have longer shipping times, at the discretion of imoo. In such cases, customers will be informed in advance separately.

All goods are inspected and sealed before delivery to avoid damage.

No-restocking to be charged to the consumers for the return of the product.

imoo will keep you updated on your order status via email. Orders cannot be canceled once they have reached.

Free standard shipping on imoo

Free standard shipping is usually available on any imoo Watch Phone. Please note that we do not deliver to P.O. box addresses.

Countries/regions we ship to

imoo Europe Store (eu.imoostore.com)

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

imoo United Kingdom Store (uk.imoostore.com)

United Kingdom

imoo Australia Store (au.imoostore.com)

Australia

New Zealand

imoo Global Store (imoostore.com)

United States

Canada

Guaranteed shipping services

Where available, you can also choose a faster delivery method for an additional fee:

You can find delivery costs at checkout, on the Order Confirmation email and online when you view your order on the Order Status website. Courier Delivery cost includes tip.

We only charge delivery costs for the first shipping and returns are free.

How is shipping calculated?

Shipping is calculated based on the shipping address and the shipping method. The following options can be selected during checkout:

Standard Shipping (2 business days processing time + 4-9 business days delivery);

Priority Shipping (1 business days processing time + 2-6 business days delivery);

Please note that delivery dates are estimates only. Additional charges will be necessary for shipping addresses in remote locations. We are unable to ship to P.O. Box addresses.

Affected by Covid-19, there will be some delay on the delivery.