How do I submit a return / refund request?
If you have any problem with your order in imoostore, please feel free to contact support@imoostore.com. We will carry out a full investigation to determine the next steps. Once we obtain all of the relevant information it will take 5 business days to process. We will do our best to handle your case as soon as possible.
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If I return my device, when will I receive my refund?
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of recei...
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If you are not satisfied with your imoo product(s) for any reason, you may request a return within 15 calendar days ...
Learn moreWhat's the policy for refund?
Partial Refund Policy All returned product(s) will be fully inspected. To qualify for a refund, the product(s) must...
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