How do I submit a return / refund request?
If you have any problem with your order in imoostore, please feel free to contact support@imoostore.com. We will carry out a full investigation to ...
Learn moreIf I return my device, when will I receive my refund?
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or can...
Learn moreWhat is the process for return and replacement?
If you are not satisfied with your imoo product(s) for any reason, you may request a return within 15 calendar days of delivery. To do so, please ...
Learn moreWhat's the policy for refund?
Partial Refund Policy All returned product(s) will be fully inspected. To qualify for a refund, the product(s) must be in new condition and, if p...
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