The new user has sent a binding application to the administrator, but the administrator has not received the application.

How do I unbind the phone from imoo Watch Phone if the administrator loses his/her phone?

1. Install the APP on another phone and log in with the account you registered before.
2. If the watch is bound to other family members, choose “Forget Password” in the APP login interface, then retrieve the password with the help of family members. After a new password is set, your account will be frozen for 24 hours, and you can log in normally with your new password after 24 hours.

I didn't receive a verification code during registration on imoo Watch Phone APP.

1. Check whether your phone enables spam SMS blocking; if so, disable it and try again.
2. Check whether your phone has downloaded an SMS blocker; if so, uninstall the blocker and try again.
3. Restart your phone or log in on another phone and try again.
4. Check whether the phone charge of the SIM card is normal and whether it can receive other SMS messages normally.