How do I cancel my order?
You may contact our customer service via firstname.lastname@example.org to cancel your order. Once your order has been processed and shipped, the cancellation will not be possible and you may refuse the parcel upon delivery; we will issue a refund once we've inspected and received the returned parcel.
When will my pre-order ship?
Pre-ordered products will ship when the product becomes available. You will be notified by email if the anticipated r...Learn more
What is the difference between Priority shipping service and Standard shipping service?
Items shipped via priority are shipped by air which results in faster delivery times. Once a parcel is shipped via pr...Learn more
What should I do if my parcel was been returned to the warehouse?
Once your parcel is marked as undeliverable it will be returned to the warehouse. We will process a full refund to yo...Learn more
Can I redirect my order to a different address if my order has already shipped?
Once your order has been dispatched, address cannot be changed. If you have filled wrong address with your order, the...Learn more