Network
Get to know your device with guides, shopping support, and more.
order refund return download app
imoo Watch Phone

imoo Watch Phone network signal is abnormal.

1. Re-insert the SIM card and try again.
2. Try again in an area with little signal interference.
3. Insert a new SIM card. If the network does not return to normal, please contact the SIM card operator for solutions.

Reading next

Faq / Network / imoo Watch Phone network signal is abnormal.

imoo Watch Phone network signal is abnormal.

1. Re-insert the SIM card and try again.
2. Try again in an area with little signal interference.
3. Insert a new SIM card. If the network does not return to normal, please contact the SIM card operator for solutions.
Related articles
How do I check the state of the network on imoo Watch Phone?
In the main interface, slide down to enter the notification interface; check the notification bar icon at the top to see the status of the network.
Learn more  chevron-right
It says "Wrong Password for WiFi Connection" during WiFi connection on imoo Watch Phone.
1. First, check whether the WiFi password is wrong, then re-enter the password.
2. Turn on a hotspot on your phone and check whether the watch can be connected to the hotspot.
3. If it still doesn’t work, set a simple password such as 12345678 and try again.
4. Long press “On/Off” for ten seconds to reset the watch, then try again.
Learn more  chevron-right
WiFi is always automatically disconnected on imoo Watch Phone.
Enable “Keep WiFi Connection When the screen doesn't light up" in "Watch Settings" in the "more" interface of imoo APP.
Learn more  chevron-right
It says "Web Authentication is not Supported" when I connect imoo Watch Phone to WiFi.
The watch does not support WiFi connections to authenticated networks.
Learn more  chevron-right