Purchase the imoo Z7 Watch Phone between December 11 and December 22, 2024 (CET), and be one of the 70 customers who first ordered successfully each day to qualify. To participate, either submit a photo of your kids old watch or leave a review with pictures of your imoo Z7 on the website( https://eu.imoostore.com/products/imoo-watch-phone-z7 ).Once your submission is verified, you'll receive a 50% refund through your original payment method.
The program is open to legal residents aged 18 or above, residing in Denmark, Germany, Belgium, France, Hungary, Ireland, Italy, Netherlands, Poland, Spain, or the United Kingdom. (Note: Currently, the imoo Z7 Watch Phones only support English, German, and Spanish languages. Please refer to the product description page for relevant network frequency bands). The shipping address for the order must be within
these countries. Unfortunately, those who do not meet the above criteria will not be able to participate in the program.
1.You can only join the program once during the promotion period.Using multiple email addresses,id entities,or devices to by pass the rules and join the program multiple times is prohibited.Orders from the same recipient information such as the same shipping address,email address,and phone number,will be regarded as a single user.
2.The refund is only applicable for purchases of the imoo Z7 Watch Phone.
3.The program is exclusively for purchases on the imoo official website (eu.imoostore.com).
4.You need to email imoo(event@imoostore.com)a picture of your kid's old watch(any brand)to imoo,or leave a review with pictures of your kid's imoo Z7 to participate this program.The email should be sent during December 11,2024(CET)and January 10,2025(CET).
5.The picture of your kid's watch must be a real photograph,taken by the owner while wearing the watch.Images from the internet, posters,or marketing materials will not be able to participate in the program.
6.If you join the program by submitting a screenshot of your review, the corresponding review is not allowed to be deleted and it needs to be posted on the imoo official
7.If you initiate a return after successfully participating in the promotion,we will refund the amount you actually paid,after deducting the discount and cashback.
8.The first 70 users who place an order each day can participate.If you're not in the first 70,you won't be eligible,even with a valid email.imoo will notify you via email whether you can participate in the program and will publish the list of those who have received rewards before January 30,2025,CET.
9.imoo may use your comments for commercial activities while ensuring the protection of your privacy information.
We reserve the right to withhold, deny or cancel any participation in the Christmas 50% OFF Promotion Program Program and/or terminate your account if imoo, in its sole discretion, deems your participation to be fraudulent, abusive, unethical, suspicious, or otherwise inconsistent with Christmas 50% OFF Promotion Program.
We reserve the right to suspend or terminate the Christmas 50% OFF Promotion Program. Program or to change Christmas 50% OFF Promotion Program Program Terms at any time and for any reason in our sole discretion, with or without notice to you.
Returns or Replacement
Our policy lasts 15 calendar days. If 15 days have gone after you received it, unfortunately, we can’t offer you a refund or replacement.
To be eligible for a return or replacement, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Read more imoostore after-sales policy here.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@imoostore.com .
No-restocking to be charged to the consumers for the return of the product.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50 EUR / USD / AUD, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Events Beyond Reasonable Control
Neither party will be responsible for any delay or failure to comply with these terms if the delay or failure arises from any cause beyond their reasonable control (wars, natural disasters, extreme weather conditions, etc.).
