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imoo Watch Phone APP version update fails.

1. Make sure the network is normal. Note whether the APP download fails or the APP installation fails.
2. If the download fails, try changing the network.
3. If the installation fails, uninstall the old version before updating to the new one.

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Faq / Download & Install / imoo Watch Phone APP version update fails.

imoo Watch Phone APP version update fails.

1. Make sure the network is normal. Note whether the APP download fails or the APP installation fails.
2. If the download fails, try changing the network.
3. If the installation fails, uninstall the old version before updating to the new one.
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imoo Watch Phone APP can’t be installed on Android phones.
1. Before installing the new version, try uninstalling the old version.
2. In Security Settings on your phone, enable "Install from Unknown Source".
3. Make sure the phone is up to date; the watch supports Android version 4.0 or above.
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Payment is required for downloading imoo Watch Phone APP on iPhones.
1. There is no charge for downloading our APP. Click “Continue” and select "None" when choosing the bank card.
2. After changing the payment method in the APP Store, you need to log in with your Apple ID for verification to use the Apple Store.
3. Check if you have used paid services but haven’t paid for them; you'll be prompted to pay for the services you have used when you use the APP Store. You will also be prompted to pay when you download other APPs.
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imoo Watch Phone APP can't be downloaded and installed on iPhones.
1. Switch the network;
2. Restart your phone;
3. Download and install the APP at another time;
4. Log out of your Apple ID and log in again.
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How do I download and install imoo Watch Phone APP?
1. Download imoo APP from Google Play or App Store by searching "imoo Watch Phone".
2. Download imoo APP from imoostore.com.
3. Scan the QR code in the product package to download the APP.
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