Will rooting or unlocking the bootloader void my warranty?
The technical process of rooting or unlocking the bootloader does void the warranty of a imoo device. Meanwhile we strongly suggest for you to only root or unlock the bootloader of your imoo device...
Can I purchase specific parts for my device?
Unfortunately, we do not sell specific parts.
Can I purchase add-ons during the repair process?
Our repair services are strictly limited to repairing or replacing your device. We will not be able to make any hardware changes to your device.
If I return my device, do I have to pay for shipping?
In the DOA case, we will generate a waybill code, you just need to ship out your product with the code and do not need to pay for the shipping fee. In the case of return or replacement without reas...
What should I do if I received a broken phone?
Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience. Return/Replacement Process: 1. Provide clear pictures of the entire parcel: pack...
